Newly appointed
Chief Executive Officer (CEO) of island-hopping airline, LIAT,
Mark Darby, is promising to make the cash-strapped regional
carrier a more efficient, commercially oriented business to
help get it out of debt and rebrand itself as a low-cost airline.
Darby was
addressing members of the regional media including a contingent
from Grenada who assembled last week in Antigua to hear about
the new action plan. The CEO said that his first order of business
was to reshape the carrier's network which is $180 million
in debt in an effort to reverse its financial fortunes.
According
to Darby, emphasis will be placed on revenue generation and
sales and marketing rather than on cutting staff. He said that
LIAT intends to adopt a new business approach based on making
the airline profitable after years of losses and financial bailouts
by regional governments.
The airline's
new Chief Commercial Officer, Leesa Parris, who was introduced,
as "The right fit to take LIAT forward", was also
introduced to the media and she gave assurances that there will
be number of changes in the services offered. Parris was described
as one with extensive knowledge in Sales, Marketing, Promotions
and airline economics.She
has worked with Thompson Holiday's, a British travel company,
as well as Premier Attractions Barbados and US Airways.
Chairman
of the LIAT Board of Directors, Barbadian Jean Holder, referred
to the new CEO as "an airline doctor", adding that,
"I believe LIAT needs an airline doctor." Holder said
he wants to see the airline become more commercially viable
under the leadership of Darby.
He also
credited LIAT's former CEO, Garry Cullen, who served for
six years with the airline for stabilising the airline during
a period when it came very close to bankruptcy.
Darby accepted
the "airline doctor" reference, stating that he has
likened his approach to the airline with open heart surgery.
"We need to keep the patient alive for as long as possible,
but at the same time, we need to make some important improvements
to the way the business is run," he said.
Among these
will be a shift in LIAT's business focus to efficient marketing
and commercial viability. Darby acknowledged that some foundations
for this approach were already in place, but hinted that there
might be major shake-ups in the way the carrier operates.
"Everything
we do, will have to stand on its own two feet. There will have
to be a good business case for doing things, rather than doing
things just because we have always done them," he remarked.
As it relates
to the protracted negotiations with pilots, Darby said that
he hope to reach an amicable settlement soon on the issue.
Although the new CEO has just joined the LIAT team, he has already
met with the Prime Ministers of Antigua & Barbuda, St Vincent
and the Grenadines and Barbados, all of whom, he said, have
affirmed their commitment to continue supporting the airline
during its business transition.
Darby joined
LIAT from Unisys, where he was managing partner of their global
transportation consultancy practice.