CABLE & WIRELESS PLEDGES COMMITMENT TO GRENADA

Cable & Wireless will continue providing services to Grenada and the rest of the Organisation of Eastern Caribbean States (OECS) in spite of the unprecedented changes and challenges which it now faces in the new telecommunications environment. 

This commitment was given by newly appointed Grenadian General Manager of the telecommunications giant, Grenadian Carlyle Roberts. He was speaking at the annual dinner of the Media Workers Association of Grenada (MWAG) which was held at the Tout Bagay Restaurant on the Carenage last Saturday.

"As one OECS official said. competition is here to stay. I want to let you know this evening that our organisation, Cable & Wireless, which has been here for a long time, is also here to stay" Roberts told the gathering.

The MWAG and C&W have had what can be described as a cordial relationship over the years with the former, benefiting significantly from several contributions. Roberts welcomed the opportunity to speak to media practitioners, saying that they are the ones responsible for shaping decision making in the country. He told the gathering that C&W is in a very different telecommunication  environment from a year ago.

"Our approach to business and to service in Grenada has evolved to meet the new challenges posed by the changes that are now around us" the General Manager of the telecommunications giant noted. He said  it would be fool hardy for the company to continue doing business the same way, while the rules of engagement and the environment around them have changed. "It would be tantamount to being in reverse, while the rest of the community moves on" he noted. 

"Today we are governed by a new legal framework that calls on us to develop an operating structure that has implications for the community we serve" Roberts stressed. He pointed out that the company is aware of the pressures brought about by the liberalisation of the telecommunications industry, how it will impact on relationships, customers, employees and the general community.

"However, under the new rules we have little choice, as we are bound by the laws and regulations that have been placed before us", the C&W General Manager indicated. Cable & Wireless has worked with the governments of the OECS to bring our operation as a sole provider to an end" he stated.

Roberts said however that they have been allowed little input in shaping the new environment, which has been led by the various bodies established by its partners in liberalisation, these bring the governments of the OECS countries, under the agreement signed last May.

"If we are in a position to make a request of the media, then our only request is that we continue to enjoy a relationship that allows fairness and mutual respect" the C & W General Manager stated. A relationship that allows us to answer your questions whether they be on current issues facing our company or on your  telecommunications needs" Roberts concluded.